Operations Coordinator
24 hours ago
BEST CAREERS AND OPPORTUNITIES is a dynamic organization dedicated to providing exceptional career opportunities. We are committed to helping individuals achieve their professional goals while delivering top-notch services.
Job Description
We are seeking an experienced Operations Coordinator to join our team. In this role, you will be responsible for coordinating with the MIS team and submitting required data for validation. You will also communicate with multiple stakeholders to ensure all stages of employee onboarding are complete.
Roles & Responsibilities
- Coordinate with MIS team and submit required data for validation
- Communicate with multiple stakeholders to ensure all stages of employee onboarding are complete
- Manage tickets (email, chat) for issues raised by employees and program managers regarding process, status, tools, etc.
- Prepare weekly reports and summaries of onboarding data and progress
- Demonstrate a willingness to help
- Ability to learn and apply detailed procedures
Required Skills & Qualifications
- Effective interpersonal skills: personable, diplomatic, flexible, patient
- Knowledge of ticketing tool
- Familiarity with or ability to rapidly acquire trouble-shooting skills
- Sound knowledge of personal computers and operating systems or ability to acquire this knowledge rapidly
- Good typing skills
- Good communication skills
- Ownership and commitment to problem resolution
- Ability to work well under pressure
- Excellent written communication skills
- Strong organizational skills
- Flexible for 24x7 environments with shifts (5.5 days a week)
- Completed at least 2 years in college
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