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Manual Access Control Systems Analyst

3 weeks ago

Pasig, National Capital Region, Philippines Optum Full time
Job Title

We are seeking a highly skilled Manual Access Control Systems Analyst to join our team. The ideal candidate will have 1+ years of hands-on experience in Manual Access Provisioning, with a strong understanding of Active Directory updates and native applications.

The successful candidate will work closely with the Optum Connect/OITPS Manual Access Provisioning team to deliver requests within Service Level Agreements (SLAs) and ensure high-quality results.

In this role, you will contribute to operations, enhancements, transitions, improvements, and innovations for Manual Access Provisioning Team. You will also offer help and support to the team in performing their jobs to meet overall group objectives.

Key Responsibilities
  • Deliver requests (and incidents etc) for joiners movers leavers within SLA and with good quality.
  • Contribute in Operations, Enhancements, Transitions (e.g; in case of any new tool/platform), Improvements, and Innovations for Manual Access Provisioning Team.
  • Offer help and support to the team in performing their jobs, to meet overall group objectives.
  • Contribute to pulling out data to measure metrics and create reports to management, stakeholders etc. on the operations, status etc.
  • Readiness to engage in project as well as organizational initiatives, which may not be part of day-to-day work scope.
Required Qualifications
  • 1+ years of hands-on experience on Manual Access Provisioning.
  • Technical and Functional experience on Active Directory updates & updates on native applications (not integrated with Active Directory).
  • Direct experience in working on Manual Access Provisioning in an external client project.
  • Working expertise OR bent of mind towards automation of Manual Access Provisioning processes (via scripting - Python, Powershell etc).
  • Knowledge of industry standard Agile scrum practices and way of working.
  • Level of knowledge of SailPoint IdentityIQ/IdentityNow.
  • Level of knowledge of any industry standard security certifications; ISO 27001 / HITRUST etc.
  • Understands Manual Access Provisioning concepts for Joiners Movers Leavers.
  • Understanding of ServiceNow for managing work.
  • Understanding of ServiceNow for viewing or building reports/views/dashboards.
  • Proven good written and verbal communication skills and presentation skills.
About Us

At Optum, we strive to make a positive impact on people's lives by improving access to healthcare. Our mission is to simplify the health system and improve patient outcomes.

We value diversity and inclusion, and we're committed to creating a workplace where everyone can thrive. If you're passionate about making a difference in people's lives, join us today.

Equal Employment Opportunity

Optum is an Equal Employment Opportunity/Affirmative Action employer. We welcome applications from all qualified individuals without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.