AI-Powered Technology Solutions Specialist

1 day ago

Baguio City, Cordillera, Philippines beBeeSoftware Full time ₱800,000 - ₱1,500,000
Revolutionize Talent Expansion

Join a mission to elevate businesses and shape the future of work together.

This remote position involves delivering AI-powered technology solutions for customers and partners.

Key Responsibilities:
  • Design, develop, and implement solutions that enhance customer experience, engagement, and operational efficiency.
  • Translate business requirements into scalable, secure, and high-performance technical solutions.
  • Implement and support changes, enhancements, and upgrades to CX platforms.
  • Develop integrations between CX platforms, CRMs, and external systems via APIs and middleware.
Requirements:
  • Demonstrated experience in a systems integrator or consultancy environment.
  • Proven experience building and consuming APIs (REST, SOAP, Node-Express, etc.).
  • Experience building custom Web Components for Salesforce Lightning, NetSuite, or similar.
  • Practical understanding of contact centre platforms (Genesys Cloud CX, Cisco Webex Contact Centre, Zoom Contact Centre).
  • Experience with security and networking concepts including SSL/TLS certificates, Firewalls, load balancers, VPNs, and SSO integration (SAML/OAuth).
  • Familiarity with Windows Server, Linux environments, and cloud-hosted architectures.
  • Strong problem-solving and analytical thinking abilities.
  • Proven ability to deliver projects in a fast-paced, customer-facing environment.
Benefits:

Competitive salary. Opportunity to shape the HR function of a rapidly growing organization. Career growth and development opportunities. Work closely with a team of industry leaders who have successfully scaled organizations in the past.

How to Apply:

Please attach your CV and we will be in touch for a confidential discussion.

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