
Senior Growth Manager
8 hours ago
About the company, we provide outsourced digital services and next-generation customer experience to fast-growing technology companies. We help clients represent, protect, and grow their brands.
We pursue growth through innovation, handling challenges quickly, and maintaining consistency in a changing world. Our People First culture enables us to expand our workforce globally, with a presence in multiple locations and countries.
We offer competitive salaries and comprehensive benefits, supporting internal mobility and professional growth.
Role Context: The Senior Lead, Business Development drives strategic growth initiatives, develops new business opportunities, and establishes strong relationships with potential clients.
ResponsibilitiesDevelop and implement a comprehensive business development strategy to achieve company growth objectives; identify and prioritize target markets, industries, and potential clients for BPO services.
Identify, prospect, and engage with potential clients to generate new business opportunities; build and maintain a robust pipeline of qualified leads through networking, referrals, cold calling, and industry events.
Establish and maintain strong relationships with key stakeholders and decision-makers; serve as primary contact for prospective clients; collaborate with internal teams to develop customized solutions that meet client needs and drive value.
Set and track KPIs to measure effectiveness of activities; prepare regular reports on sales pipeline, conversion rates, and revenue forecasts for senior management; utilize CRM tools to manage and analyze customer interactions and data.
- 5-8 years of experience in business development, sales, or related roles; experience in the BPO industry is a plus.
- Excellent knowledge of the market.
- Proven track record of achieving and exceeding sales targets and driving revenue growth.
- Experience in retail and e-commerce sectors, with understanding of their needs and challenges.
- Strong understanding of BPO services, industry trends, and market dynamics.
- Excellent communication, negotiation, and presentation skills.
- Agile, self-starter who can work independently and collaboratively.
- Proficiency in CRM software and Microsoft Office Suite.
- Willingness to travel for client meetings and industry events.
- Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
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