Senior Customer Experience Leader

7 days ago


Makati City, National Capital Region, Philippines RecruiterPH Full time
Join Our Team as a Senior Customer Experience Leader
We are RecruiterPH, a leading provider of recruitment services. We are looking for a highly skilled Senior Customer Experience Leader to join our team. In this role, you will be responsible for developing and implementing customer service strategies that align with the organization's goals and customer expectations.

Responsibilities:
  • Plan, coordinate, and execute customer service projects and initiatives from initiation to completion.
  • Lead and manage a team of customer service representatives, supervisors, or coordinators.
  • Establish and maintain strong relationships with key customers and stakeholders.

Qualifications:
  • Bachelor's degree in Computer Science or related field.
  • Minimum 5 years of experience in customer service leadership.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.


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