Financial Associate

22 hours ago


Manila, National Capital Region, Philippines Sysgen RPO, Inc. Full time
Job Description:

The Accounts Receivable Associate is responsible for managing and processing accounts receivable, ensuring timely payment of invoices, and maintaining accurate records. Key responsibilities include customer relationship management, query resolution, allocation of payments, data entry, team membership, and personal development.

Primary Job Functions:

  • Monitoring and following up on accounts receivable, including collections and credit control
  • Handling accounts receivable refunds and payments
  • Credit hold/release and coordination, as well as credit review and customer creation/maintenance
  • Customer account review, including annual reviews
  • Receipt and matching of various payment methods, including cash, cheques, TT/credit cards, and GIRO
  • Accounts closing, including booking of internal leasing
  • Managing billing, including process DN/CN requests and billing collections
  • Handles AR accounts and internal leasing accounts that are overdue
  • Maintaining and updating collection activities in the system
  • Performing duties to handle inbound calls/queries on invoices
  • Managing common AR mailboxes and responding to customers' calls and queries
  • Managing letter dunning and SOA processes
  • Supervising the collection team on handling inbound calls/queries on invoices and managing common AR mailboxes
  • Supporting HQ queries and assisting in providing information for legal action cases and liaising with HQ
  • Improving workflow/reporting, risk management, cash application, and other tasks as required


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