Customer Identity Specialist

5 days ago


Manila, National Capital Region, Philippines RingCentral Full time

About RingCentral

RingCentral is a global leader in cloud-based communications and collaboration software. We fundamentally change the nature of human interaction, giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We're expanding our Cloud Operations Team to stay ahead of the competition.

Job Description

This entry-level position involves providing administrative support for RingCentral's KYC (Know Your Customer) process, working with the Telco Ops Numbers and Fraud Teams. The role requires reviewing, auditing, and supporting the review of customer identity verification information and document proofs.

A KYC Analyst proactively prevents fraud/loss by analyzing potential fraud patterns at the start and onboarding of customers. The goal is to identify and filter out bad actors from good actors before they have access to our services as well as being a trusted advisor to all internal departments and strategic partners consisting of highly visible and world-class brands.

The right candidate should be comfortable performing a wide variety of tasks, eager to learn and grow with a dynamic team in a fast-paced environment.



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