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Business Operations Associate

1 week ago

Manila, National Capital Region, Philippines Placement International Full time

Job Summary:

We are seeking a highly organized and detail-focused Business Operations Associate to join our team at Placement International. This role involves providing essential administrative support across various departments, including candidate support, departmental support, refund processing, and office maintenance.

Key Responsibilities:

Your key responsibilities will include:

Candidate Support:
  1. Acting as the primary point of contact for candidates with administrative queries.
  2. Providing timely and accurate responses to candidate inquiries regarding administrative processes and procedures.
  3. Assisting candidates with administrative tasks related to their applications and onboarding process.
Departmental Support:
  1. Assisting other departments within the company with administrative or CRM queries.
  2. Collaborating with team members to address administrative issues and find solutions.
  3. Providing administrative support for special projects or initiatives as needed.
Refund Processing:
  1. Collaborating with the finance department to process refunds for clients or customers.
  2. Ensuring that refund requests are handled promptly and accurately, following established procedures.
  3. Maintaining detailed records of refund transactions and updating relevant systems or databases.
Office Maintenance:
  1. Overseeing the general upkeep and maintenance of the office environment.
  2. Ensuring that office supplies are adequately stocked and ordering supplies as needed.
  3. Coordinating with external vendors for office repairs and maintenance.

To be successful in this role, you will need:

  • Proven experience in an administrative role or similar capacity.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
  • Excellent communication and interpersonal skills, with a customer service-oriented approach.
  • Language proficiency in both Spanish and English.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.
  • Attention to detail and accuracy in data entry and record-keeping.
  • Ability to work independently with minimal supervision and as part of a team.
  • Flexibility and adaptability to meet changing priorities and deadlines.

Apply now to become a valuable member of our team