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ISP Provisioning Coordinator Lead

2 weeks ago

Manila, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time

Telecom Network Optimization

We're looking for an ISP Provisioning Coordinator to optimize leased circuits, reduce costs, and thrive in a dynamic, innovative workplace.

Key Responsibilities

  • Optimize network fiber and facilities infrastructure.
  • Streamline vendor and circuit management tasks using Access Service Request (ASR) ordering experience.
  • Ensure accurate reflection of Vendor/Circuit information in database/spreadsheet.
  • Update documents and database on circuit information.
  • Cross reference circuit information into database.
  • Update Facility Operator information and Vendor Location data.
  • Create reports and dashboards in Salesforce.
  • Assist with integrations and ad-hoc requests.
  • Forecast and report against financial targets and project goals.
  • Collaborate with project manager in optimization of projects.

Requirements

  • Experience placing ASR circuit orders with LECs and coordinating circuit grooms.
  • In-depth understanding of telecommunications service life cycle and data correlation.
  • Experience with Salesforce is an advantage.
  • Knowledge of Type II / Off-net ordering systems.
  • Experience in Access Planning, Circuit Design, or Billing Reconciliation.
  • Data reconciliation through database access and reporting.
  • Vendor billing reconciliation and dispute identification.
  • Experience in Cost / Benefit Analysis, and Ad Hoc Reporting as needed.
  • SONET, DS3/DS1, Layer 2 and Layer 3 networks.
  • Amenability to work on site & on night shift.