Remote Property Operations Coordinator

2 days ago

Mabalacat, Central Luzon, Philippines beBeeProperty Full time $13,200 - $13,320
Job Overview:

This role involves overseeing day-to-day property operations, ensuring effective tenant communication and comprehensive support to the on-site Property Manager. The ideal candidate thrives in a remote environment and excels at coordination and problem-solving.

Main Responsibilities:
  • Maintenance Coordination: Manage the maintenance process from start to finish, including work order assessment, vendor/technician coordination, tracking, and timely completion.
  • Tenant Support & Concern Resolution: Proactively address tenant concerns and inquiries, serving as the primary remote point of contact for residents.
  • PM Support & On-Site Coordination: Provide comprehensive remote support to the on-site Property Manager, coordinating all necessary on-site activities, providing detailed instructions, checklists, and scheduling.
  • Data Organization & Record Keeping: Maintain accurate maintenance records and property data within AppFolio, ensuring meticulous organization.
  • Rent Collection Assistance: Assist with timely rent collection processing, including sending late notices and supporting collection efforts.
Detailed Roles And Functions:
  • Coordinates all necessary on-site activities with the Property Manager, providing detailed instructions, checklists, and scheduling.
  • Creates, assigns, and tracks work orders through completion.
  • Coordinates vendor scheduling for non-urgent repairs with tenants and contractors.
  • Follows up with tenants and vendors to ensure satisfaction and quality of work.
  • Manages vendor invoices and ensures payment approval.
  • Is the primary remote communicator for move-in/move-out processes (letters, scheduling, checklist, utility transfers).
  • Maintains accurate maintenance records and property data in AppFolio.
  • Ensures timely rent collection processing and assists with late notices and collection efforts.
  • Proactively works to resolve tenant concerns and inquiries.
Required Skills and Qualifications:
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently in a remote environment.
  • Proficiency in maintenance management software.
Benefits:

This role offers opportunities for professional growth and development, a dynamic work environment, and a competitive compensation package.

Why Choose This Role?

This position provides a unique blend of challenge and fulfillment, allowing you to make a meaningful impact on the lives of tenants while developing your skills and expertise.

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