Call Center Support Specialist

6 days ago


Manila, National Capital Region, Philippines MedGrocer Full time
Job Description

As a Call Center Support Specialist at MedGrocer, you'll be responsible for facilitating patient engagement and supporting our disease management programs. This role requires excellent communication and interpersonal skills, as well as the ability to work collaboratively with cross-functional teams.

Responsibilities
  • Educate patients about their healthcare benefits and support them in enrolling in disease management programs
  • Facilitate patient enrollment, appointment scheduling, and follow-ups
  • Address patient inquiries and concerns in a timely and professional manner
About MedGrocer

We're a leading health tech startup that's dedicated to improving the lives of millions through our medicine programs, telehealth services, and onsite medical staff. Join our team and be part of a dynamic and innovative environment that's making a real difference in people's lives.


  • Call Center Agent

    4 weeks ago


    Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

    V-Call Center Link Inc.On-site - Manila No Exp Required High/Senior High School Full-timeJob DescriptionDescriptionAnalyze information reported for verification by the applicant.Handle customer inquiries via phone, email, and chat.Work independently with minimal supervision.Exercise good judgment in safeguarding confidential or sensitive...


  • Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

    We seek a dedicated V-Call Center Link Inc. Representative who shares our passion for delivering outstanding customer experiences!Job SummaryThe ideal candidate will possess excellent communication and problem-solving skills, with a proven track record of providing top-notch support in a fast-paced call center environment.Key QualificationsA minimum of 1...


  • Manila, National Capital Region, Philippines Support Services Group Full time

    We're looking for a Call Center Representative to join our team. In this role, you will be responsible for handling customer calls and emails.Key Responsibilities:Responding to customer inquiries in a timely and professional manner.Celebrating customer satisfaction through meticulous issue tracking.Collaborating with internal teams to resolve customer...


  • Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

    We're V-Call Center Link Inc., a reputable company that's looking for talented individuals to join our team.Job OverviewThis full-time job requires you to work at our office in Manila.ResponsibilitiesAnalyze information provided by applicants for verification purposes.Handle customer inquiries via various channels.Ensure confidentiality and data...


  • Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

    V-Call Center Link Inc. is expanding its customer support team and is seeking a highly skilled Support Specialist to join our Pasay City office.Job OverviewAs a Support Specialist, your key responsibilities will include handling customer inquiries, resolving issues, and ensuring customer satisfaction.You will work closely with customers to troubleshoot...


  • Manila, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time

    We are seeking a skilled Call Center Support Specialist to join our team at Lexie Staffing and Business Consulting. In this role, you will play a critical part in delivering exceptional customer service, responding to inquiries, and resolving customer complaints in a timely and professional manner.About the JobThis is a fantastic opportunity for someone who...


  • Manila, National Capital Region, Philippines Global Payments Full time

    As a Call Center Resource Specialist, you will be responsible for optimizing our contact center's efficiency by analyzing data and making informed decisions. Your expertise will ensure that our customers receive exceptional service while minimizing costs.ResponsibilitiesReal-Time Call Volume Monitoring: Monitor real-time call volumes and service level...

  • Outbound Call Handler

    2 weeks ago


    Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

    We're currently hiring for a Call Center Agent position at V-Call Center Link Inc.Job DetailsThis is a full-time job that requires working at our office in Manila.Key ResponsibilitiesAnalyze applicant information for verification.Handle customer inquiries via phone, email, and chat.Maintain confidentiality and data security.RequirementsA High School diploma...


  • Manila, National Capital Region, Philippines Shinagawa LASIK & Aesthetics Center Corp. Full time

    Job Overview:We are seeking a highly motivated and results-driven Call Center Staff to join our team at Shinagawa LASIK & Aesthetics Center Corp.About the Role:This is an exciting opportunity to work in a fast-paced environment where you will be responsible for making outbound calls to prospect leads, handling customer inquiries, and providing exceptional...


  • Manila, National Capital Region, Philippines Cosmetigroup Intl. Corp. Full time

    Call Center Performance Improvement SpecialistCosmetigroup Intl. Corp. is seeking a highly skilled Call Center Performance Improvement Specialist to join our team.In this role, you will be responsible for analyzing call center performance metrics and identifying opportunities for improvement, while working closely with the Call Center Department and Lead...


  • Manila, National Capital Region, Philippines Shinagawa LASIK & Aesthetics Center Corp. Full time

    Job Overview:We are seeking a highly skilled Call Center Staff to join our team at Shinagawa LASIK & Aesthetics Center Corp.In this role, you will be responsible for providing exceptional customer service and promoting our services to patients and clients through inbound and outbound sales strategies.ResponsibilitiesMake strategic decisions to promote and...


  • Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

    We are looking for a highly motivated Project Specialist to contribute to the success of our V-Call Center Link Inc. team!Key ResponsibilitiesCultivate strong relationships with customers through proactive communication and issue resolution.Maintain a thorough understanding of company policies, procedures, and products to effectively address customer...


  • Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

    Job DescriptionV-Call Center Link Inc. offers a dynamic opportunity for an individual to provide technical support and guidance to customers.The ideal candidate will possess excellent communication skills, knowledge of technical troubleshooting, and the ability to adhere to performance metrics.Key Responsibilities:• Provide support for customers with...


  • Manila, National Capital Region, Philippines Private Advertiser Full time

    As a Cloud-Based CRM Solutions Specialist at Private Advertiser, you will be responsible for generating sales appointments through outbound cold calling and providing internal customer service support.The ideal candidate will have prior experience in outbound calling, strong communication skills, and technical aptitude to handle customer service tasks within...

  • HR Support Liaison

    2 weeks ago


    Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

    Job OverviewV-Call Center Link Inc. is a dynamic organization seeking a highly skilled HR Support Liaison to join our team.This role involves providing exceptional support to clients, addressing their inquiries, and ensuring a high level of satisfaction.

  • Call Center Staff

    3 weeks ago


    Manila, National Capital Region, Philippines Shinagawa LASIK & Aesthetics Center Corp. Full time

    JOB QUALIFICATIONS:Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's Degree in any field.We also accept Senior Highschool graduates with call center experience.At least 2 years of experience for Call Center Staff.Must have good communication and negotiation skills.Willing to be assigned in Ortigas Center, Pasig City.Can...


  • Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time

    Job DescriptionWe are seeking a highly skilled Call Center Scheduler and Data Specialist to join our team at Optum. As a key member of our operations team, you will play a critical role in scheduling and managing call center resources to ensure optimal performance.Key ResponsibilitiesSchedule call center staff to meet service level and adherence...


  • Manila, National Capital Region, Philippines Private Advertiser Full time

    **About the Role:**We are seeking a dynamic and motivated Remote Call Center & Customer Support Representative to join our team. This dual-purpose role involves both outbound cold calling to generate sales appointments and providing internal customer service support.**Key Responsibilities:**Making outbound calls to prospective contacts to schedule...

  • IT Support Associate

    2 weeks ago


    Manila, National Capital Region, Philippines V-Call Center Link Inc. Full time

    Job OverviewV-Call Center Link Inc. is looking for a talented IT Support Associate to join our team.The ideal candidate will be responsible for delivering high-quality technical support, ensuring customer satisfaction, and meeting performance targets.Key Accountabilities:• Provide expert technical support to customers via various communication channels.•...


  • Manila, National Capital Region, Philippines eClerx Philippines, Inc. Full time

    About eClerx Philippines, Inc.We are a leading provider of business process outsourcing services, and we are seeking a highly skilled Call Center Operations Specialist to join our team.The ideal candidate will be responsible for monitoring and reporting real-time call traffic via a workforce management application. This includes conducting real-time...