
Revenue Cycle Operations Associate
1 day ago
Medical Billing Specialist
About the Role:We are seeking a detail-oriented medical billing professional to support revenue cycle operations. This role is primarily focused on reducing claim denials and recovering aging or stale claims.
You will work directly in the clients billing system, managing claim queues and communicating with payers to ensure timely and accurate reimbursement.
Key Responsibilities:- Login into the clients billing system to review and manage denied or aging claims
- Work claim queues to identify root causes of denials and submit appropriate documentation or corrections
- Make outbound phone calls to insurance payers to check claim statuses, appeal denials, and resolve payment issues
- Escalate recurring denial trends or system/process bottlenecks to the lead
- Maintain accurate and detailed notes of all payer interactions and claim activities
- Assist with additional revenue cycle workflows as needed
- 1-3 years of experience in medical billing, revenue cycle management, or claims follow-up
- Familiarity with payer portals and billing systems
- High attention to detail and ability to work independently
- Strong written and verbal communication skills
- Experience with denial management and recovery of aged claims
- Previous work with U.S.-based healthcare providers
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