Business Systems Integration Specialist

2 weeks ago


Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

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The Process Improvement Manager for MultiBrand is responsible for integrating restaurant systems of the JFC brands. This involves developing, implementing, and continuously improving Restaurant Operating Systems operating in a multi-brand store. The role will also be involved in restaurant engineering through Systems Thinking to enhance operational efficiency and improve consumer experience.

PRIMARY RESPONSIBILITIES

Owns Restaurant Operating Systems of MultiBrand, ensuring operational excellence by addressing consumer feedback, business channel integration, and frictionless store consumer experience.

Leads development and translation of different brands' Restaurant Operating Systems to MultiBrand, assessing and optimizing system performance to enhance operational efficiency.

Plans and executes system upgrades and enhancements, keeping technology current and aligned with business needs.

Leverages data sources to identify opportunities for innovation and recommend solutions to enhance consumer experience and streamline operations.

Ensures seamless integration of restaurant systems to improve processes across store functions.



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