Real Estate Support Specialist

1 day ago


Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time $6,600 - $8,400
Job Overview

This role requires a self-motivated and tech-savvy support professional to join our team.

Key Responsibilities:
  • Deliver top-notch technical and administrative support to real estate agents and clients via live chat, email, and phone
  • Troubleshoot issues with platform assistance via tools like Intercom, Dialpad, and Salesforce
  • Guide users through platform challenges and utilize in-house training resources to stay ahead
  • Escalate cases as needed while maintaining professionalism and real estate-specific knowledge to drive client satisfaction
Requirements:
  • 2+ years of customer support or technical experience
  • Experience in live chat or tech support environments
  • Strong written and verbal English skills with the ability to craft professional responses
  • Ability to multitask across chat, email, and task management tools
  • Quick learner with the capacity for independent problem-solving
  • Organized, reliable, and detail-oriented individual
Preferred Qualifications:
  • Real estate support experience
  • Understanding of CRM tools, transaction management platforms, or MLS systems
  • Familiarity with platforms like Intercom, Dialpad, Salesforce, or Google Workspace


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