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Financial Applications Specialist
1 week ago
About Our Company: We are a global healthcare leader dedicated to helping people live healthier lives.
Job Overview:
The Cash Applications Specialist will play a key role in ensuring the accurate and timely processing of customer receipts and adjustments for specific business sectors and countries serviced by GS Manila.
Main Responsibilities:
- Cash Receipts Processing: Process and reconcile cash receipts, bank statement and remittance advice.
- Payout Accuracy: Ensure that all incoming payments applied are balanced, free of discrepancies and conform to policies and procedures.
- Customer Support: Work closely with Collections team for customer payment and claims reconciliation.
- Statement Preparation: Prepare customer's statement of account, requests for refunds and write-offs/write-ons when there are credits on the customer's account.
- Reporting: Generate and reconcile closing reports.
- Service Level Achievement: Ensure service levels and targets are met as per Service Level Agreements.
- Issue Escalation: Ensure proper and timely escalation of issues so that they are resolved to meet internal and external expectations.
- Process Improvement: Identify opportunities and participate in process improvement projects within the Cash Applications and AR reporting process.
- Document Maintenance: Ensure all process documentations are current.
- Audit Support: Support internal or external audits as needed.
Requirements:
- Bachelor degree in Accounting or Finance.
- Excellent communication skills, with the ability to collaborate with a variety of stakeholders. Foreign language capability (Japanese, Korean, Mandarin, Thai) is a plus.
- Working knowledge of SAP is a plus.
- Technology proficiency in Microsoft Office.
- Excellent data entry and processing skills with an eye for detail and accuracy.
- Ability to multitask and manage time and multiple deadlines.
- Must possess ability to work independently with minimal supervision.
- Experience in shared services center of a multinational corporation desirable.