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Financial Applications Specialist

1 week ago


Paranaque City, Calabarzon, Philippines Johnson & Johnson Full time

About Our Company: We are a global healthcare leader dedicated to helping people live healthier lives.

Job Overview:

The Cash Applications Specialist will play a key role in ensuring the accurate and timely processing of customer receipts and adjustments for specific business sectors and countries serviced by GS Manila.

Main Responsibilities:

  • Cash Receipts Processing: Process and reconcile cash receipts, bank statement and remittance advice.
  • Payout Accuracy: Ensure that all incoming payments applied are balanced, free of discrepancies and conform to policies and procedures.
  • Customer Support: Work closely with Collections team for customer payment and claims reconciliation.
  • Statement Preparation: Prepare customer's statement of account, requests for refunds and write-offs/write-ons when there are credits on the customer's account.
  • Reporting: Generate and reconcile closing reports.
  • Service Level Achievement: Ensure service levels and targets are met as per Service Level Agreements.
  • Issue Escalation: Ensure proper and timely escalation of issues so that they are resolved to meet internal and external expectations.
  • Process Improvement: Identify opportunities and participate in process improvement projects within the Cash Applications and AR reporting process.
  • Document Maintenance: Ensure all process documentations are current.
  • Audit Support: Support internal or external audits as needed.

Requirements:

  • Bachelor degree in Accounting or Finance.
  • Excellent communication skills, with the ability to collaborate with a variety of stakeholders. Foreign language capability (Japanese, Korean, Mandarin, Thai) is a plus.
  • Working knowledge of SAP is a plus.
  • Technology proficiency in Microsoft Office.
  • Excellent data entry and processing skills with an eye for detail and accuracy.
  • Ability to multitask and manage time and multiple deadlines.
  • Must possess ability to work independently with minimal supervision.
  • Experience in shared services center of a multinational corporation desirable.