Clinical Quality Manager

4 days ago


Mandaluyong City, National Capital Region, Philippines Insight Global Full time
Clinical Quality & Operational Risk Management

Insight Global seeks a highly skilled Clinical Quality Manager to support the Clinical Quality & Operational Risk Management team.

The ideal candidate will possess strong communication skills, organizational abilities, and experience in clinical quality management.

The responsibilities of this role include:

  1. Maintaining active and unencumbered PHP or NCLEX Registered Nurse license
  2. Supporting the management of expiring credentials, including process flow, daily notifications, and timely follow-up to ensure compliance with client requirements
  3. Reporting 'at risk' consultants and/or escalations to the CQRM Clinical Manager as per defined process flow
  4. Providing guidance on internal clinical requests from coordinators, including decisions around health screenings, clinical competency assessments, licensures, and certifications
  5. Assisting with Joint Commission monthly reporting (data entry) as directed and in accordance with defined instructions from the CQRM Manager
  6. Assisting with data clean-up from items such as expiring credentials, file audits, system transfers, etc., to ensure ongoing accuracy of expiration tracking reporting for active consultants or in response to audit requests
  7. Meeting regularly with the CQRM Clinical Manager to provide updates on workload, feedback, and any concerns that may arise
  8. Possessing great communication skills and organizational skills
  9. Assisting with unique projects such as flu season tracking and management and bulk business support
  10. Conducting comprehensive audits and detailed chart/file reviews to ensure compliance with regulatory standards and internal policies, leveraging experience in audit processes and documentation analysis


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