BPO Quality Assurance Leadership Position

Key ResponsibilitiesAs a BPO Operations Supervisor, you will be responsible for overseeing daily operations, developing and implementing process improvements, managing team performance, communicating with stakeholders, and driving business growth. Key areas of focus include:• Delivering high-quality results under pressure• Managing conflicts and...

Quality Assurance (QA) position:1. Relevant Experience:• Experience in QA (1 year minimum) - BPO Company2. Technical Skills:• Proficiency in MS Office• Basic knowledge of SQL3. Soft Skills:• Attention to Detail: Ensuring accuracy in identifying issues and verifying fixes.• Analytical Thinking: Ability to think critically and understand the root...

At iOPEX Technologies, we are seeking a highly skilled and experienced Quality Assurance Team Lead to join our team. As a key member of our quality assurance department, you will be responsible for developing and implementing QA strategies and processes that drive business excellence.The ideal candidate will have at least 1-2 years of experience as a Quality...

Job Title: BPO Quality AnalystAbout the Role:We are seeking a highly skilled and experienced BPO Quality Analyst to join our team at Tech Mahindra. As a key member of our quality assurance department, you will play a vital role in ensuring that our call center operations meet the highest standards of quality and excellence.Responsibilities:Coordinate and...

Learn and Inspire with iOPEX Technologies. Join us nowAvailable Roles:Quality Assurance ManagerQuality Assurance Team Lead/SupervisorQuality Assurance SpecialistTraining ManagerTraining Team Lead/SupervisorCommunications TrainerProcess TrainerSales TrainerPerformance Excellence Lead/PEX Assistant ManagerWe are hiring for passionate and talented Quality...

Job DescriptionThe Senior Quality Manager is responsible for overseeing quality assurance processes to ensure compliance with company standards and customer satisfaction. This role involves leading a team of Quality Analysts, analyzing performance data, identifying areas for improvement, and implementing quality initiatives that enhance service...

Job SummaryWe are seeking a seasoned professional to fill the role of Quality Assurance Lead. This position requires a strong background in software testing and quality assurance principles, as well as excellent leadership and communication skills.Key ResponsibilitiesLead and manage a team of QA testers.Develop and execute comprehensive test plans, test...

**Job Overview:**Gratitude Philippines is looking for a highly skilled Quality Assurance Program Coordinator to join our team.About the Position:The successful candidate will be responsible for working with leadership and staff to calibrate quality standards across all offices. They will also review and analyze quality assurance data to identify areas for...

We are recruiting a Quality Assurance Team Lead to join our dynamic team at iOPEX Technologies. As a key contributor to our quality assurance department, you will play a vital role in driving business success through the development and implementation of effective QA strategies and processes.The successful candidate will have a proven track record of...

Training Manager PositionWe are looking for an experienced Training Manager to join our team at Transcosmos Asia Philippines Inc. The successful candidate will have a strong background in training and development, with experience in creating and delivering training programs for new hires and tenured agents.Key Responsibilities:Create and develop training...

Job Description:The role of a Quality Assurance Specialist at Gratitude Philippines involves identifying and analyzing competencies of associates to ensure delivery of service level quality metrics. This position requires working closely with clients to understand requirements and implementing appropriate standards of quality monitoring and measurement.Key...

Job Title: Assistant Quality Assurance ManagerLocation: AuraWork Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality...

Job Title: Software Quality Assurance LeaderWe are seeking an experienced software quality assurance leader to join our team. The successful candidate will have a strong background in software testing, quality assurance principles, and leadership.ResponsibilitiesDefine and maintain quality standards, procedures, and best practices.Develop and execute...

TASQ Staffing Solutions is committed to delivering exceptional staffing solutions to our clients. As a Quality Assurance Expert, you will play a vital role in ensuring the accuracy and compliance of our payroll processing systems.ResponsibilitiesMaintain and review payroll processing systems to ensure adherence to state and federal regulations and company...

Responsibilities:Carry out quality assurance oversight activities defined in the Client Managed Care National Best Practices and Quality Assurance StandardsConduct regular and systematic review of Managed Care internal and external claim files with focus towards validation of consistent evaluation of evidence-based medicine, comprehensive assessments,...

Location: AuraWork Setup: Onsite (Shifting Schedule)Start Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues,...

Responsibilities:Carry out quality assurance oversight activities defined in the Client Managed Care National Best Practices and Quality Assurance StandardsConduct regular and systematic review of Managed Care internal and external claim files with focus towards validation of consistent evaluation of evidence-based medicine, comprehensive assessments,...

Location: AuraWork Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality...

About the RoleThis position will play a critical role in supporting the In-Line Quality Assurance (ILQA) team in mitigating risk across the Global Operations organization. The successful candidate will lead a team of analysts responsible for monthly control execution within a Line of Business (LOB).Lead the ILQA team in mitigating risk across the Global...

**About the Role:**We are seeking a seasoned Senior Quality Assurance Manager to join our team at ADDFORCE Human Resource Solutions INC.This is an exciting opportunity for an experienced professional with a passion for quality assurance to take on a leadership role and drive excellence in our organization.The ideal candidate will have a strong background in...