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Multilingual Customer Support Representative

2 weeks ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

At TASQ Staffing Solutions, we are seeking a highly skilled Multilingual Customer Support Representative to join our dynamic team. This exciting opportunity requires a strong command of both Korean and English to assist customers in a fast-paced and rewarding environment.

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  • Communicate effectively with customers in both Korean and English, providing top-tier support through phone, chat, or email.
  • Assist in resolving customer inquiries, troubleshooting issues, and addressing concerns with professionalism and accuracy.
  • Maintain a high level of customer satisfaction by delivering prompt, clear, and helpful solutions.
  • Document customer interactions and feedback in an organized and timely manner.
  • Work collaboratively with team members to ensure smooth and effective service delivery.

We are looking for candidates who are proficient in both Korean and English (written and verbal communication), and have prior experience in a BPO or customer service environment. If you are currently residing in Cebu City or within Cebu province, or are willing to relocate, and are available to attend a screening interview, we encourage you to apply.