Business Systems Analyst

1 day ago

Cabuyao, Calabarzon, Philippines beBeeImplementation Full time ₱600,000 - ₱1,000,000
Job Role

As a Business Systems Analyst, you will play a pivotal role in the successful implementation of our platform for clients. Your primary responsibility will be to collaborate with clients and internal stakeholders to understand business requirements, configure the system, and provide training and support for a seamless transition.

You will work closely with project managers to develop project plans, objectives, deliverables, and resource allocation. Additionally, you will partner with clients' technical sponsors on configuration and testing, ensuring a clear understanding of system capabilities and functionalities.

Key Responsibilities
  • Collaborate with project managers to create project schedules, task lists, and timelines.
  • Assist in developing project plans, objectives, deliverables, and resource allocation.
  • Partner with clients' technical sponsors on configuration and testing.
  • Guide clients through the onboarding process, ensuring a clear understanding of system capabilities and functionalities.
  • Complete technical setup of Blaze workflows, including integrating social media accounts, websites, and email providers with Blaze.
  • Maintain updated and accurate configuration workbook templates and documentation of configuration settings for customers.
  • Proactively identify implementation risks and mitigate them effectively and efficiently.
  • Tailor and facilitate User Acceptance Testing (UAT) specific to customer configuration.
  • Support customer success plans by assisting in product and phased rollouts, supporting value-driven conversations with customers to increase adoption, and introducing new product functionality that delivers results.
  • Create and maintain detailed documentation related to client configurations, customizations, and training materials.
Requirements
  • Curious and authentic individuals who share our core values.
  • Analytical and critical thinkers with attention to detail.
  • Passionate about delivering exceptional client service.
What We Offer
  • A dynamic and collaborative work environment.
  • Opportunities for growth and professional development.
  • Competitive compensation and benefits packages.
How to Succeed

To excel in this role, you must be able to communicate effectively, build strong relationships, and drive projects forward with minimal supervision.

Additionally, you should be proactive, adaptable, and able to navigate complex situations with ease.

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