
Medical Information Specialist
2 days ago
This role is part of a global medical information contact center team, providing critical support to healthcare professionals and patients worldwide.
Key Responsibilities:
- Respond to inquiries from various sources including telephone, email, website, letters, and scientific meetings on behalf of pharmaceutical clients.
- Deliver accurate and timely responses to medical and safety information requests, adhering to regulatory requirements and industry standards.
- Identify, document, and report adverse events, special situation events, and product complaints in accordance with government regulations and client policies.
- Maintain quality in all areas of the job, performing quality checks on adverse events, product quality complaints, correspondence, and enquiries logged into systems.
- Ensure tasks are completed within agreed timelines as documented in Standard Operating Procedures (SOPs) and Working Practices (WPs).
Requirements:
- Lifesciences degree or Nursing degree (RN/BS/BA/MS) or Pharmacy degree.
Work Arrangement:
- Full-time position.
Job Type:
- Clinical Research Professional.
About This Job:
- This is an entry-level opportunity for those looking to start their career in the lifesciences industry.
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