Disability Management Specialist

22 hours ago


Taguig, National Capital Region, Philippines RecruiterPH Full time
Role Summary

We are seeking a skilled Disability Case Manager to join our team at RecruiterPH. In this role, you will be responsible for adjudicating disability claims and working closely with insured employees, clients, lawyers, and healthcare practitioners to provide timely and effective case management services.

About the Role

This is a challenging and rewarding opportunity for a professional who is passionate about delivering exceptional customer service and has a strong background in healthcare or allied medical fields. As a Disability Case Manager, you will be responsible for:

  • Reviewing and analyzing contractual, medical, functional, and occupational information to determine eligibility for benefits
  • Coordinating independent medical evaluations, functional capacity evaluations, ergonomic assessments, and other interventions as needed
  • Working collaboratively with stakeholders to obtain information, provide claim status, create action plans, and communicate decisions while maintaining confidentiality and privacy
  • Conducting telephone interviews to gather information and develop outcome-focused case management plans
  • Identifying and assessing medical and non-medical influencing factors, functional capability, restrictions, and limitations

You will work closely with our clients, including employers and their employees, to build strong relationships and deliver exceptional results. This is a dynamic and fast-paced environment that requires adaptability, flexibility, and excellent organization skills.

Requirements

To be successful in this role, you will need:

  • A degree in Nursing or an allied medical field
  • At least 2 years of experience in disability case management
  • Strong BPO healthcare experience
  • Proficiency in computer and Windows PC applications, including the ability to navigate and learn new systems
  • Ability to multi-task and prioritize work items to meet client service standards
Competencies

The ideal candidate will possess:

  • Critical thinking and analytical skills with a passion for solving complex situations
  • Customer service focus, demonstrating empathy and outstanding communication and listening skills
  • Ability to make sound decisions supported by strong rationale
  • Resiliency and ability to manage challenging situations
  • Collaborative team player with excellent written and verbal communication skills (English language)
Estimated Salary: $55,000 - $65,000 per yearWhy Join Us?

As a Disability Case Manager at RecruiterPH, you will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional results. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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