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Customer Service Ambassador

2 weeks ago

Cebu City, Central Visayas, Philippines Neks Job Philippines Full time
Company Overview
Neks Job Philippines is a leading provider of customer service solutions. Our team is dedicated to delivering exceptional support experiences for our clients.

Salary
We offer a competitive salary that reflects the value we place on our employees' skills and experience.

About the Role
As a Customer Service Representative, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information about our organization's products or services.

Responsibilities:
  • Responding to incoming calls from customers in a timely and professional manner.
  • Answering questions and inquiries related to our products or services.
  • Troubleshooting problems and resolving issues efficiently.
  • Providing information and handling complaints regarding our organization's products or services.


Qualifications:
  • A minimum of high school graduation (old curriculum) or senior high school graduation (new curriculum).
  • Excellent communication skills.
  • At least 6 months of call center experience.
  • Willingness to work on site.


Benefits:
  • Competitive salary.
  • Exciting performance bonuses and account-specific allowances.
  • Career advancement opportunities.
  • Promotion within the company.
  • Comprehensive healthcare benefits.