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Documentation Expert

2 weeks ago

Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time

Job Title: Documentation Expert

About the Position

HGS Offshore Staffing Solutions seeks a skilled Documentation Expert to create high-quality training materials and documentation. This role involves working closely with subject matter experts (SMEs) to ensure clear, user-friendly, and compliant documentation.

Main Responsibilities
  • Document Development: Consolidate, structure, and format training materials, policies, and procedures from SME-provided content.
  • Training Guides and Presentations: Create engaging training guides, presentations, and instructional content for various audiences and learning styles.
  • Policies and Procedures: Organize policies into a clear and accessible format, ensuring compliance with company branding and regulatory requirements.
  • Collaboration and Feedback: Work with stakeholders to gather, refine, and review content, facilitating document reviews and incorporating feedback.
Essential Skills and Qualifications
  • Module Creation Experience: Proven experience in creating high-quality training modules.
  • Writing, Editing, and Proofreading: Strong writing, editing, and proofreading skills to produce error-free content.
  • Microsoft Office: Proficiency in Microsoft Office and document management tools to efficiently manage projects.
  • Flexibility: Ability to work on-site in BGC, Taguig following a morning shift schedule.