Customer Service Representative Opportunity with Competitive Salary

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. In this role, you will be responsible for handling incoming calls from customers, resolving their inquiries or requests, and ensuring that their needs are met in a timely and efficient manner.

Key Responsibilities:

  • Answering and managing customer calls in a professional and friendly manner
  • Responding to customer inquiries and resolving issues in a timely fashion
  • Maintaining accurate records of customer interactions and transactions
  • Working collaboratively with other team members to achieve shared goals and objectives

Requirements

To be successful in this role, you will need to have a minimum of 6 months' experience in a call center environment, excellent English communication skills, and the ability to work effectively in a fast-paced team environment.

Qualifications:

  • At least 6 months' call center experience (College Undergraduate)
  • At least 12 months' call center experience (Vocational Graduate or Associate Graduate)
  • Excellent English communication skills
  • Excellent customer service, problem-solving, and multitasking skills
  • Superb computer skills

What We Offer

In return for your hard work and dedication, we offer a competitive salary, plus allowances, monthly performance incentives, leave credits, insurance coverage, HMO, career development, and advancement opportunities.

Our estimated salary for this role is around $25,000 - $35,000 per annum, depending on location and experience.



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