Operational Excellence Lead

2 weeks ago

Manila, National Capital Region, Philippines OFFSHORE BUSINESS PROCESSING INC. Full time
Company Overview

Offshore Business Processing Inc. is a leading provider of business process outsourcing solutions, dedicated to delivering exceptional customer experiences and operational efficiency.


Job Summary
  • Harness the power of Lean Six Sigma methodologies to drive process improvement and enhance operational efficiency.
  • Collaborate with stakeholders to simplify workflows and streamline processes.
  • Conduct training sessions and mentor employees on effective use and application of continuous improvement tools.

Key Responsibilities
  • Lead organization-wide projects to enhance operational efficiency by streamlining processes, leveraging automation, and eliminating inefficiencies using Lean Six Sigma methodologies.
  • Plan and execute continuous improvement projects aligned with strategic priorities, ensuring recommendations are backed by strong business rationale.
  • Act as a change agent, promoting Lean Six Sigma methodologies, fostering a culture of continuous improvement, and supporting program deployment across the business.
  • Oversee multiple cross-functional programs and projects, ensuring success through collaboration with functional managers.
  • Manage initiatives related to cultural transformation, regional planning, process improvement, change management, and quality enhancement.
  • Continuously monitor program performance, analyze deviations from plans, and work closely with local stakeholders and decision-makers to drive success.

  • Operational Excellence Lead

    1 week ago

    Manila, National Capital Region, Philippines Private Advertiser Full time

    Job OpeningWe are looking for a highly motivated Operational Excellence Lead to join our team at Private Advertiser. As an Operational Excellence Lead, you will be responsible for driving operational excellence and improving process efficiency.About the RoleDrive operational excellence by identifying and implementing process improvements.Develop and...

  • Operational Excellence Lead

    7 days ago

    Manila, National Capital Region, Philippines QBE Insurance Group Full time

    At QBE Insurance Group, we are seeking a highly skilled Operational Excellence Lead to join our team. As an Operational Excellence Lead, you will play a crucial role in driving process improvements and optimizing business operations across the organization.The ideal candidate will have a minimum of 5 years of experience in operational excellence, with a...

  • Operational Excellence Lead

    2 weeks ago

    Manila, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full time

    Operational Excellence LeadWe are KSearch Asia Consulting, Inc., a business process outsourcing services company focused on the insurance industry.About the Position:This role requires a strong leader who can oversee operations to ensure high-quality service, effective operation, and client satisfaction.As an Operational Excellence Lead, you will explore...

  • Operational Excellence Lead

    1 week ago

    Manila, National Capital Region, Philippines DotYeti Full time

    Company OverviewDotYeti is a dynamic and innovative company seeking an experienced Operational Excellence Lead to join our team. As a key member, you will play a crucial role in ensuring the efficient delivery of client needs, fostering a positive team culture, and driving overall operational excellence.

  • Operational Excellence Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Globe Telecom, Inc. Full time

    At Globe Telecom, Inc., we are seeking an exceptional Operational Excellence Lead to join our team.This key role will be responsible for developing and implementing operational excellence frameworks, policies, and best practices to enhance process efficiency and control.About the RoleThe successful candidate will have a proven track record in process...

  • Operational Excellence Lead

    3 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Become an Operational Excellence Lead and take charge of driving continuous improvement across the organization.Job Description:In this critical role, you will act as a Project Manager for tactical initiatives and process improvement projects.Managing process changesLeading process redesign workshopsEducating business users on managing and operating business...

  • Operations Excellence Lead

    6 days ago

    Manila, National Capital Region, Philippines BDA, LLC Full time

    About the RoleThe Sales Operations Manager at BDA, LLC is responsible for driving operational excellence and leading a high-performing team to optimize efficiency, accuracy, and scalability.This role requires a proactive leader with strong analytical skills, a passion for process improvement, and a commitment to building and developing talent.The ideal...

  • Operational Excellence Lead

    4 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    About the RoleWe are seeking an Operational Excellence Lead to join our team. The successful candidate will be responsible for leading process optimization initiatives and collaborating with teams to identify and address inefficiencies.Develop and implement process improvement plans using Lean and Six Sigma methodologies.Collaborate with stakeholders to...

  • Operational Excellence Lead

    3 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Job Description Overview: The purpose of this job is to manage risks and implement controls in customer operations. You will lead the development and implementation of risk management programs, conduct operational risk assessments, and create long-term plans for managing projects. To succeed in this role, you must have a deep understanding of risk management...

  • Operational Excellence Lead

    2 weeks ago

    Manila, National Capital Region, Philippines iOPEX Tech Full time

    Welcome to iOPEX Tech, a dynamic and engaging company that offers exciting opportunities for growth and development. We are currently seeking an exceptional leader to join our team as a BPO Operations Supervisor.Job DescriptionThe ideal candidate will possess at least 1 year of relevant experience as a Team Lead/Manager in a BPO setup. They should be willing...