Customer Interaction Specialist

2 days ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerService Full time ₱12,000 - ₱24,000
We are seeking an enthusiastic individual to fill a Customer Service Representative position. This role will involve interacting with customers via various communication channels, including phone, email, and chat.">Job Description

The ideal candidate is a people person who loves solving problems and making customers happy.

  • Key Responsibilities:
  • Communicate effectively with customers to understand their needs and provide solutions.
  • Provide accurate information about products, pricing, and availability.
  • Collaborate with internal departments to meet customer expectations.
  • Enter data into various platforms efficiently.
  • Prioritize tasks and manage time effectively to meet deadlines.
Required Skills and Qualifications
  • Communication Skills: Excellent verbal and written communication skills are essential for this role.
  • Sales Experience: Previous experience in sales or a related field is highly valued.
  • Typing Skills: Type at least 50 words per minute with high accuracy.
  • Customer Service Experience: 1-5 years of experience in customer-facing roles.
  • Technical Skills: Familiarity with Google Workspace and customer relationship management software.
  • Soft Skills: Excellent phone etiquette, verbal communication, and interpersonal skills.
Benefits
  • Work Environment: A quiet and professional home office setup.
  • Equipment: A fast, reliable computer and second monitor.
  • Internet Speed: Faster than 50 Mbps for efficient work.

This is an entry-level full-time position in the staffing and recruiting industry.

Requirements
  • Previous Experience: Candidates with previous customer service experience are highly preferred.
  • Knowledge of Industry Tools: Familiarity with Google Workspace and customer relationship management software is required.

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