Brand Experience Expert

4 days ago


Manila, National Capital Region, Philippines Connext Global Solutions Inc Full time

As a key member of our Connext Global Solutions Inc team, the Enterprise Support Professional will provide expert-level technical support to corporate entities and brands managing multi-site operations.

This role requires a deep understanding of Point of Sale (POS) systems, API integrations, and brand-wide menu programming. The ideal candidate will have experience supporting corporate brands or multi-location operations and be proficient in troubleshooting technical issues, including API requests and software configurations.

Responsibilities:

  • Collaborate with corporate brands' internal support teams to resolve system-wide and multi-location issues.
  • Develop and implement brand-wide menu updates, ensuring consistency across locations.
  • Troubleshoot and resolve API-related issues and third-party system integrations to maintain seamless digital ordering and operational functionality.

Requirements:

  1. 5+ years of experience supporting corporate brands or multi-location operations.
  2. Expert-level understanding of POS systems, API integrations, and brand-wide menu programming.
  3. Proficient in troubleshooting technical issues, including API requests and software configurations.

What We Offer:

  • Competitive compensation package.
  • Internet allowance and equipment provided.
  • Rice allowance and HMO coverage.

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