
Senior Business Intelligence Analyst
3 days ago
Key Roles and Responsibilities
- Demonstrate experience and expertise in applying contemporary improvement techniques, perform necessary research, and conduct advanced analysis of customer data to identify complex trends and insights.
- Identify opportunities, recommendations, and benefits through the development of algorithms and models to extract valuable information from data, create customer journey maps and process maps to develop an optimized future state experience and design.
- Create best possible outcomes while driving customer experience, compliance, and revenue by generating rich analytics and insights across key performance indicators.
- Proactively manage risk within projects, ensuring mitigation actions are in place and managed, and escalating issues to leadership as appropriate.
Minimum Qualifications
- 2 years minimum experience as a people manager or individual contributor within data and analytics, process excellence, or delivery innovation is required.
- Knowledge of Lean Six Sigma and Agile methodology, excellent oral and written communication skills with the ability to interact effectively with all levels of management and internal and external clients.
- Proficiency in Microsoft Excel and PowerPoint, system and data analysis, and data interrogation, experience working with AWS services (Contact Lens, Quick Sight, and Athena) in a production environment.
Benefits
- Collaborate with industry experts and learn from their experiences.
- Multiple opportunities for learning and development.
- Enjoy a fun and competitive working environment.
Job Details
Mid-senior level, full-time position in consulting and information technology.
Industry: Outsourcing and Offshoring Consulting.
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