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Customer Service Representative

1 month ago

Baguio City, Cordillera, Philippines Neksjob Full time
Job Title: Customer Service Agent

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at Neksjob. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring their satisfaction with our products and services.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Escalate complex issues to senior team members or management as needed
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements:

  • High school diploma or equivalent required; college degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and familiarity with customer service software

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Why Choose Neksjob?

We are a leading provider of customer service solutions, and we are committed to delivering exceptional service to our customers. Our team is passionate about making a difference in the lives of our customers, and we are looking for like-minded individuals to join us on this journey.