Cloud Infrastructure Specialist

2 weeks ago

Manila, National Capital Region, Philippines servicePath Full time

About servicePath

servicePath is an innovative provider of commercial software tailored for IT Service Providers, particularly managed services and cloud computing providers. We manage a medium-sized AWS environment with approximately 50 EC2 instances, CloudFront, ALB, and S3 infrastructure across four regions, alongside RavenDB Cloud.

We leverage advanced tools and technologies to enhance performance and efficiency. Our mission is to streamline tasks, maximize productivity, and drive organizational success through automation.

The role may require on-call support for critical issues or deployments. Experience in multi-region architecture and scaling is highly valued.

Job Description:

Cloud Infrastructure Engineer/DevOps Engineer

Department: Engineering

Reports to: CTO

Shift: Day Shift

Position: Open-Ended Contract Role

Location: Philippines (remote)

Key Responsibilities:

  • Cloud Infrastructure Management: Manage and maintain AWS infrastructure, including EC2, ALB, CloudFront, and S3, across multiple regions to ensure optimal performance, high availability, and security.
  • Provisioning and Automation: Utilize Pulumi to create and manage Infrastructure as Code (IaC) solutions for automated provisioning and configuration.
  • Monitoring and Optimization: Monitor system performance using New Relic and proactively resolve issues. Optimize resource usage for cost efficiency and performance.
  • Deployment Automation: Manage and enhance deployment pipelines with Octopus Deploy, ensuring seamless releases aligned with CI/CD best practices.
  • Backup and Disaster Recovery: Develop and implement robust backup and disaster recovery plans to ensure data integrity and business continuity.
  • Security Management: Implement and monitor cloud security best practices, access controls, and compliance with relevant industry standards.
  • Collaboration and Support: Collaborate with development teams to support deployments and resolve infrastructure issues. Offer technical expertise to improve team effectiveness.
  • Documentation: Maintain comprehensive documentation of cloud architecture, operational procedures, and policies to ensure knowledge sharing and continuity.

Key Competencies and Experience:

  • Minimum Requirements:
    • Experience: 5+ years in cloud infrastructure management, preferably within AWS, with expertise in EC2, ALB, CloudFront, and S3.
    • Skills: Proficiency in Pulumi (IaC), scripting (Python, Bash), and CI/CD tools like Octopus Deploy.
    • Monitoring Tools: Experience with New Relic or similar monitoring tools.
    • Database Knowledge: Familiarity with RavenDB Cloud or other NoSQL databases.
    • Automation: Proven experience in automating deployment, scaling, and system health checks.
    • Certifications: AWS Certified Solutions Architect or AWS Certified DevOps Engineer preferred.
    • Soft Skills: Strong problem-solving skills, effective communication, and ability to work in a collaborative team environment.

Core Competencies:

  • Cloud Infrastructure Management
  • Monitoring and Performance Optimization
  • Infrastructure as Code (Pulumi)
  • Deployment Automation & CI/CD
  • Cloud Security Management
  • Backup and Disaster Recovery
  • Documentation and Knowledge Sharing
  • Collaboration and Technical Support

Preferred Experience:

  • Knowledge of CRM, CPQ, or Sales Management business systems.
  • Understanding of the technology or managed services industries.
  • Comprehensive disaster recovery planning.
  • Relevant AWS certifications.

Additional Information:

  • The role may require on-call support for critical issues or deployments.
  • Experience in multi-region architecture and scaling is highly valued.

Benefits:

  • Competitive salary based on experience.
  • Opportunities for professional growth and development.
  • Flexible working arrangements.

Equal Opportunity Employer:

At servicePath, we celebrate diversity and are committed to creating an inclusive workplace where everyone is valued and respected. Employment decisions are made based on merit without regard to race, gender, religion, nationality, sexual orientation, disability, or other protected characteristics.

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