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IT Help Desk Manager for Marine Supply Company

2 weeks ago

Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

Welcome to Wrist, the world's leading provider of marine provisions and stores.

As we continue to expand our presence globally, we're committed to reducing our environmental footprint while meeting increasing customer expectations for sustainable solutions.

We operate from over 30 locations worldwide, employing 1,800 staff members who strive to simplify marine supply ordering and delivery for our customers.

The launch of our digital marketplace, Source2Sea, has revolutionized the marine supply industry by offering 24/7 global online sourcing and logistics.

We're seeking an IT Support Service Desk Team Lead to join our IT Service Desk team and provide exceptional support to our users.

Your role will involve resolving IT-related issues and handling service requests through various channels, collaborating with colleagues to ensure 24/7 support.

Key Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Similar experience in a lead/supervisory role.
  • Strong technical understanding and knowledge of first-level IT support.
  • Proficiency in MS Office 365 and Azure.