French-English Customer Engagement Specialist

1 day ago

Angeles City, Central Luzon, Philippines beBeeCommunication Full time ₱250,000 - ₱350,000
Customer Service Ambassador

We are seeking an individual who can effectively communicate with customers in both French and English.

Key Responsibilities:
  • Provide timely, friendly, and accurate support to customers via voice calls and live chat in French and English.
  • Resolve customer issues through step-by-step guidance.
  • Maintain accurate records of all customer interactions.
  • Analyze customer feedback to identify trends and improve processes.
  • Collaborate with colleagues to ensure up-to-date knowledge on priorities.
  • Represent the organization with professionalism, care, and patience.

This role is ideal for someone who possesses excellent communication skills, a strong work ethic, and a passion for helping others. If you thrive in a dynamic environment, enjoy problem-solving, and have a customer-centric approach, we encourage you to apply.

As a key member of our team, you will have the opportunity to develop your skills, grow professionally, and make a meaningful impact on our customers' experiences.

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