Freelance Customer Insights Specialist

5 days ago


Manila, National Capital Region, Philippines CXG group Full time

CXG is a leading global customer experience agency that partners with premium and luxury brands to deliver exceptional experiences.

We leverage our expertise to turn transactional moments into meaningful relationships and drive business growth.

About the Role

We are seeking highly motivated individuals to join our team as Customer Experience Evaluators (CXEs) based in Manila, Philippines.

As a CXE, you will conduct discreet evaluations of luxury brands in various markets, including beauty, fashion, jewelry, watches, and automobiles, and provide valuable feedback to our clients.

Key Responsibilities
  1. Evaluate luxury brands in markets such as beauty, fashion, jewelry, watches, or automobiles
  2. Provide detailed feedback on your experiences
  3. Engage with people and develop your writing skills
Requirements
  1. Passionate about customer experience and writing
  2. Likes to interact with people
  3. Organized & prompt
  4. Good understanding of the Fashion/Beauty/Jewellery/Watch/Automobile industry
  5. Must be proficient in English (written & spoken)
What We Offer
  • This is a freelance, project-based position
  • Flexible working hours
  • A one-time bonus for completing your mission with us


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