Chief Information Security Officer
6 days ago
About TSA Group
TSA Group is a leading provider of customer experience, call centre outsourcing, tech transformation, bespoke consulting, and customer support services in Australia. We're an Australian-owned business specializing in helping companies acquire, retain, and grow their consumer customer bases.
Our mission is to create experiences that people love by revolutionizing the way they connect and communicate with brands. We represent some of the country's largest brands across eight call centres in Australia and internationally.
Job Description
The Chief Information Security Officer for Audit and Compliance will be responsible for evaluating and improving the effectiveness of TSA's information security policies, controls, and procedures through audit and assurance activities in accordance with TSA adopted standards, particularly ISO 27001, PCI DSS, and others. This role ensures compliance with relevant standards, identifies vulnerabilities, and provides recommendations to mitigate risks.
This role involves working closely with the Information Security team regarding the implementation of the organisation's Information Security Program, IT department, business units, and both internal and external audit teams to conduct compliance and assurance evaluations of the organisation's security posture.
Responsibilities
- Evaluate and improve the effectiveness of TSA's information security policies, controls, and procedures.
- Ensure compliance with relevant standards, identify vulnerabilities, and provide recommendations to mitigate risks.
- Work closely with the Information Security team to implement the organisation's Information Security Program.
- Collaborate with the IT department, business units, and internal and external audit teams to conduct compliance and assurance evaluations.
Requirements
- Minimum 3 years' experience in IT and information systems and security compliance and assurance activities with a good understanding of ITGC / ITAC.
- Excellent understanding of ISMS based on ISO 27001 and ISO 27002, NIST CSF 2.0, NIST SP 800-53, PCI DSS.
- Familiarity with at least one or more of any IT, IS assurance frameworks such as ISO 19011 Auditing management systems, PCI DSS assessment, ISACA ITAF, COBIT 5 or 2019 foundations.
- Knowledgeable in performing internal audit engagements especially conducting fieldwork, reporting, and planning.
- Excellent communication skills including ability to write and speak comfortably and articulate technical matters to a non-technical audience.
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