Senior Sales Consultant
1 week ago
We are seeking a highly skilled and fluent Senior Sales Consultant to join our team at OfficePartners360 (OP360). This role requires excellent communication skills, both written and verbal, in English and Korean.
About UsOfficePartners360 (OP360) is a leading provider of innovative solutions for businesses. Our team is dedicated to delivering exceptional results and building long-lasting relationships with our clients.
Key Responsibilities- Respond to customer inquiries in a timely and professional manner
- Examine and resolve customer service issues efficiently
- Address customer complaints in a courteous and professional manner
- Communicate changes, updates, delays, or complications with customers clearly
- Process orders and resolve payment, refund, and billing issues promptly
- Develop and execute sales campaigns using various sales tactics and focused messaging
- Establish and leverage strategies with existing partners to gain market share
- Work in a consultative manner to ensure expectations and success are achieved
- Achieve performance metrics and consistently hit the quota
- Troubleshoot small technical setup issues or route them to relevant teams
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