Multilingual Customer Advocate

1 day ago


Manila, National Capital Region, Philippines beBeeCustomer Full time $40,000 - $70,000
French-English Customer Support Associate Job Overview

Are you a people person with a passion for communication and multilingual abilities?

This role involves delivering top-notch customer service via phone and live chat to customers from French-speaking regions.

The ideal candidate will possess empathy, problem-solving skills, and a willingness to learn and adapt.

Key Responsibilities:

  • Deliver exceptional customer experience through voice calls and chat support
  • Troubleshoot complex issues and provide clear step-by-step solutions
  • Accurately document all customer interactions
  • Collaborate with the team to identify trends and implement process improvements
  • Represent the brand with professionalism, patience, and care

Requirements:

  • Fluency in French and English (spoken and written)
  • At least 1 year of customer service experience (remote or bilingual environments preferred)
  • Comfortable working remotely and collaborating with a distributed team

What We Offer:

  • Permanent remote work opportunities
  • Competitive pay and annual reviews
  • Paid time off to recharge and maintain productivity
  • Monthly health stipend and performance-based bonuses


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