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Service Delivery Coordinator

2 weeks ago

Taguig, National Capital Region, Philippines Kobelco Compressors & Machinery Phils. Corp. Full time
Job Overview

Kobelco Compressors & Machinery Phils. Corp. is a leading provider of compressors and machinery solutions. We are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team.

Key Responsibilities

  • Create quotations from customer inquiries and service recommendations, ensuring timely and accurate responses.

  • Schedule and coordinate service activities with customers, ensuring seamless communication and effective time management.

  • Prepare and disseminate daily schedules, work permits, and other required documentation for service activities, maintaining the highest level of accuracy and attention to detail.

  • Coordinate with the service team to ensure efficient task allocation and completion, promoting a collaborative work environment.

  • Develop and maintain a strong understanding of customer needs, providing exceptional support and guidance throughout the service process.

Required Skills and Qualifications

  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.

  • Strong analytical and problem-solving skills, with a keen eye for detail and accuracy.

  • Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.

  • Able to work independently and collaboratively as part of a dynamic team.