
Dedicated Support Professional
1 day ago
We are seeking a highly organized and proactive support professional to assist with client relationships, operational efficiency, and strategic execution. The role requires exceptional attention to detail, strong communication, proactive collaboration, and the ability to operate both independently and as a team player while upholding high standards.
Responsibilities- Manage and update CRM systems and other databases to ensure accurate records, contact information, and community data to enable reliable reporting, insights, and outreach efforts.
- Update websites with event details, registration links, calendars, and graphics. Prepare and publish registration forms and event pages using a drag-and-drop interface—no advanced coding required.
- Assist with drafting and distributing weekly community emails or announcements to promote classes, events, or initiatives.
- Anticipate scheduled events and community needs by setting reminders, coordinating publishing timelines, and working with internal teams to ensure materials and client requests are delivered on time.
- Excellent English communication skills.
- Able to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
- Strong logical and verbal reasoning skills.
- Exceptional attention to detail.
- Excellent problem-solving and information-processing skills.
- Able to think outside the box.
- A great work ethic and interest in learning new concepts and growing with the job.
- Able to work both independently and as part of a team.
- Must have their own work device (preferably a desktop or laptop) and a stable internet connection.
- Must be comfortable with using a time-tracking software for payroll purposes.
- A total of five paid vacation days per year (additional days can be taken unpaid).
- A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance).
- A paid 15-minute break for every 4 hours of work
- Healthcare benefits after 2 months of full-time work.
Vacation days increase by one day per year. I.e. after one year of employment, the total paid vacation days on year 2 would be six, on year 3 seven, etc.
We strive to build an energized and motivated workforce where our employees are happy and satisfied with their jobs and growth opportunities.
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