Retail Account Specialist

14 hours ago


Davao City, Davao, Philippines NEKSJOB Full time

Company Overview:

About NEKSJOB

We are a dynamic and customer-focused organization dedicated to delivering exceptional service to our customers. Our team is passionate about providing tailored solutions that meet the unique needs of each client.

Salary and Benefits:

Retail Account Salary

The starting salary for this role is 18,000 per annum, with opportunities for performance-based bonuses and account-specific allowances. Additionally, we offer comprehensive healthcare benefits to support your overall well-being.

Job Description:

Key Responsibilities

  • Taking inbound calls from customers and resolving their queries and complaints in a professional and courteous manner.
  • Assisting customers with purchases and returns, ensuring seamless transaction experiences.
  • Providing customers with updates on their orders and escalating any issues that may arise.
  • Logging call details and updating customer information in our system.
  • Maintaining observance of company policies at all times.

Required Skills and Qualifications:

Candidate Profile

To succeed in this role, you should possess a high school diploma or equivalent (at least HS/SHS graduate) and have excellent communication and interpersonal skills.

Benefits:

Why Choose NEKSJOB?

  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities within the company
  • Promotion opportunities to grow professionally
  • Comprehensive Healthcare Benefits for your well-being


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