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Customer Service Representative

1 week ago

Taguig, National Capital Region, Philippines Caldwell Communications Full time

Caldwell Communications offers a unique opportunity for individuals to thrive in a dynamic and supportive work environment.

Salary

We provide a competitive salary that reflects your value as an employee. Our compensation package is designed to reward your hard work and dedication.

Job Description

As a customer service representative, you will be responsible for answering phone calls and providing important information or assistance to clients. You will also check mail, fax, and internet mail to provide customer assistance. Additionally, you will communicate with customers on the phone or using written correspondence to take care of concerns.

You will answer participant questions and engage in conversations to achieve a full understanding of what critical information is being asked. Your excellent communication skills will enable you to effectively resolve customer issues and provide a positive experience.

Required Skills and Qualifications

We are looking for candidates who possess excellent English communication skills and have a strong ability to work independently. BPO experience is a plus but not necessary. If you have completed college, high school, or senior high school, you may qualify for this role. We encourage applications from individuals who can do onsite work within 25km to 35km.

Benefits

Our benefits package includes a competitive salary, 13th month pay, HMO with 3 free beneficiaries on day one, 20% ND maternity/paternity leave, opportunity for rapid career growth for top performers, retirement/life insurance for qualified staff, and work-life balance processes and programs.