Financial Technology Innovator

3 days ago


Manila, National Capital Region, Philippines Salmon Full time

At Salmon, we are revolutionizing financial services with innovative technology and a dynamic team of financial professionals.

Led by a world-class management team and backed by leading investors, we're redefining what it means to bank in the modern era. Our mission is to create thousands of jobs and provide easy access to finance for millions of Filipinos.

We aim to foster financial inclusivity and empowerment with our customers. Our goal is to pave the way for a brighter, more accessible financial future.

As a system analyst, you will play a crucial role in managing and enhancing our customer service technology infrastructure. Your responsibilities will include overseeing cloud-based services, CRM systems, chatbots, and telephony systems.

Key Responsibilities:
  • Infrastructure Management: Install, configure, and troubleshoot customer service technology platforms.
  • Performance Optimization: Monitor and optimize the performance, availability, and security of customer service technology platforms.
  • User Support: Provide technical support and training to users on how to use customer service technology platforms.

You will work closely with our IT team and developers to implement and test IT solutions for customer service technology platforms.

Requirements:
  • A minimum of 3 years of experience as an information technology administrator, system analyst, or a similar role.
  • A bachelor's degree in computer science, information technology, or a related field.


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