Customer Service Representative

1 day ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerSupport Full time $40,000 - $56,000
Delivering Exceptional Support Experience

We are seeking a talented individual to provide timely and effective support to customers via phone, email, and chat.

Key Responsibilities:
  • Communicate clearly and proactively with customers and team members to share updates, manage expectations, and ask questions early.
  • Collaborate with team members through proper channels to respond to customer inquiries and concerns.
  • Act as a liaison between customers and stakeholders.
  • Represent the organization with professionalism and empathy in every interaction.
Requirements:
  • Bachelor's degree in Business, Communications, Information Technology, or a related field, or equivalent experience in a related role.
  • Strong written and verbal communication skills; able to explain technical ideas to non-technical people.
  • A positive attitude and focus on delivering great customer service.
  • Good problem-solving and analytical thinking skills.
  • Ability to manage time well and work with others to achieve team goals.
  • Flexibility and openness to change in a fast-paced environment.
  • Interest in learning and growing professional and technical skills.
  • Respect for others and commitment to a positive, ethical work environment.
  • Knowledge of insurance, benefits, or risk management is beneficial.
About Our Organization:

We empower businesses to drive growth and thrive in today's escalating risk landscape. Our solutions bring together transformative capabilities to amplify impact across data, processes, people, and customer experiences.

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