Banking Operations Lead
1 week ago
As a Banking Operations Lead, you will play a critical role in ensuring the smooth operation of our customer service team. You will be responsible for managing customer service operations, including contact center management, quality assurance, and training.
The ideal candidate will have a background in finance or banking, with 3-5 years of experience as a Customer Service Manager in banking or financial services. They will possess strong customer-centric focus, excellent communication skills, and leadership abilities.
Bachelor's degree in Business Management, Communication, or related field is required. The successful candidate will be responsible for analyzing processes, setting standards, and implementing strategic changes to improve service quality.
The Responsibilities include:
- Analyze processes to identify areas for improvement.
- Develop and implement strategies to improve service quality.
- Provide technical support to enhance operational performance and resolve customer issues promptly.
Requirements include:
- Bachelor's degree in Business Management, Communication, or related field.
- 3-5 years of experience as a Customer Service Manager in banking or financial services.
- Strong customer-centric focus, excellent communication skills, and leadership abilities.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Corporate Banking Risk Lead
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Bank Operations Professional
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Corporate Banking Credit Lead
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Banking Operations Coordinator
1 week ago
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Banking Operations Lead
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Philippines Banking Law Specialist
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East West Banking Corporation Legal Counsel
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Financial Planning Manager | Banking
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Banking Product Development Officer
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Credit Review Team Lead
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Banking Operations Product Lead
1 week ago
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Digital Banking Operations Expert
1 week ago
Taguig, National Capital Region, Philippines Antares Consultancy Inc. Full timeAbout the RoleThis Senior Operational Risk position requires a deep understanding of operational risk management principles and practices. The successful candidate will be responsible for managing the delivery of the Bank's operational risk management framework.Responsibilities:Develop and maintain operational risk policies and standards.Conduct operational...
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Banking Operations Associate
1 hour ago
Taguig, National Capital Region, Philippines Metrobank Full timeAs a Banking Operations Associate at Metrobank, you will play a critical role in ensuring the smooth operation of our loan and trade transaction services. We are seeking a highly motivated and detail-oriented individual to join our team.Job ResponsibilitiesAssist in meeting the bank's objective in terms of efficiency in servicing of all loan and trade...
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Credit Review Team Lead
2 weeks ago
Taguig, National Capital Region, Philippines East West Banking Corporation Full timeCredit Review Team LeadEast West Banking Corporation Taguig, PhilippinesAbout the JobLocation: BGC, TaguigCorporate Title: AVP - SAVPWork Arrangement: OnsiteOur Credit Management team is looking for experienced professionals to join us in Taguig with the role of Credit Review Team Lead.Lead a robust monitoring initiative for the Bank's Corporate Banking...
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Operations and Administration Assistant
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Taguig, National Capital Region, Philippines East West Banking Corporation Full timeWe are seeking a detail-oriented and organized individual to fill the position of Bank Operations Associate at East West Banking Corporation.About the role:The ideal candidate will have experience in managing collateral documents and security folders for Consumer and EEL/Corporate Loans. They will be responsible for ensuring that all documents are accurately...
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Corporate Banking Portfolio Lead
5 days ago
Taguig, National Capital Region, Philippines EastWest Bank Full timeEastWest Bank's Credit Management team is responsible for ensuring the bank's assets are managed prudently and in accordance with established policies and procedures. The Credit Review Team Lead plays a critical role in this process by overseeing the review of loan proposals and managing the bank's credit risk exposure.This position requires a high level of...
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Legal Advisor for Taguig Operations
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Data Management and Analytics Lead
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Risk Officer Lead
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Taguig, National Capital Region, Philippines East West Banking Corporation Full timeOverviewThe East West Banking Corporation is looking for a Risk Officer to join our team in Bonifacio Global City (BGC).In this role, you will be responsible for managing the bank's risk by monitoring key risks, preparing reports for committees, and ensuring compliance with regulatory reporting requirements.Key Responsibilities:Oversee risk management by...
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