Customer Service Associate

1 month ago


Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full time
Job Responsibilities:

As a CSR at Risewave Consulting Inc., you will be responsible for providing timely and effective solutions to customer requests received during phone conversations. You will ensure timely answering of calls, maintain efficient communication, and adhere to standard online time to ensure a smooth agent experience. Additionally, you will provide customers with a good service attitude and professionalism, resolve order issues, and convey optimal suggestions received via phone. Furthermore, you will be responsible for completing work tasks assigned by superiors.

Qualifications:

This role is open to college fresh graduates and undergraduates of any course, as well as high school graduates and ALS graduates. Applicants with a minimum of 3 months to 1 year of call center experience are also welcome to apply.

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