
Financial Service Representative
1 day ago
We are seeking a reliable and detail-oriented professional to join our team. This role plays a critical part in ensuring patients are informed about their financial responsibilities prior to appointments and that all financial communications are accurately documented.
Position Details
- Position Code: SP-CPO 3
- Position Type: Full-Time (40 hours per week)
- Work Hours: 9:00 AM – 5:00 PM CDT
- Work Days: Monday – Friday
- Proactively reach out to patients to review co-pays, balances, and payment options.
- Provide clear explanations of billing statements and assist with setting up payment plans when needed.
- Accurately document all patient interactions, financial discussions, and related information.
- Work closely with intake, clinical, and billing teams to ensure accurate information flow.
- Escalate complex patient or insurance issues for resolution.
Required Skills and Qualifications
- Prior experience in medical billing, insurance verification, or healthcare accounts receivable.
- Proficiency in English (spoken and written).
- Strong organizational skills, accuracy, and time management.
- Ability to manage sensitive patient information with integrity.
- Comfortable using billing software and EHR systems.
Additional Requirements
- Must submit a short video introduction as part of the application.
- Must be able to provide NBI clearance or Local Police Clearance if requested.
- No other client commitments during scheduled work hours.
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