Banking Operations Support Associate

7 days ago


Iloilo City, Western Visayas, Philippines Security Bank Corporation Full time
Job Responsibilities

Conduct testing according to test procedures.

Produce and maintain test documentation.

Create and execute test cases, test scripts, and scenarios in different levels (SIT, UAT, regression).

Log and track defects. Analyze issues found during testing.

Analyze users' stories and/or use cases/requirements for validity and feasibility.

Able to accept work-related assignments which will enhance knowledge in branch operations, transaction analysis, back office operations, administrative tasks, and others related to system testing in accordance with the Bank's service standards and procedures.

Help in the standardization of the Bank's policies and procedures in accordance with the bank's service standards and procedures.

Report fraud or potential fraud verbally or in writing to the appropriate authority for immediate investigation and proper disposition.

Comply with the risk and fraud policies of the bank, increasing awareness of the bank's internal controls to achieve zero financial loss or fraud.

Suggest identified process improvements and system enhancements on policies, procedures, and other branch practices through coordination with the concerned party to maximize efficiency with less cost.

Adapt to Bank's updates on policies and procedures related to operations by being actively informed about the changes in regulations, policies, and procedures to act accordingly to the set guidelines of the bank.

Perform other related tasks which may be assigned from time to time. Be willing and open to accept other job assignments (in the branch, head office operations, testing team) depending on strength exhibited.

About Us

We have more than 300 branches nationwide, serving millions of Filipinos. Our mission is to provide a valued and empowered experience for our customers. We're committed to creating teams that support our business and each other in our pursuit of excellence and improvement.



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