Achieve Excellence as a Customer Support Leader

8 hours ago


Lipa City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱600,000 - ₱800,000
Job Overview

Achieve Excellence as a Customer Support Leader

We're seeking a skilled professional to lead and motivate our customer support teams. If you have a proven track record of delivering exceptional service in e-commerce, this role is ideal for you.

Main Responsibilities
  • Supervise and monitor the performance of customer support agents.
  • Conduct coaching sessions and provide personalized guidance to help team members succeed.
  • Evaluate performance and recommend opportunities for growth, promotions, or recognition.
Requirements
  • At least 3 years of leadership experience in a customer service environment.
  • Demonstrated background in e-commerce customer service.
  • Excellent command of English, both written and spoken.
  • Familiarity with support tools like G Suite, Zendesk, Freshdesk, Intercom, or Gorgias.
Key Qualifications
  • Results-driven individual with a passion for delivering exceptional customer experiences.
  • Strong leadership and communication skills.
  • Ability to balance people management with operational excellence.


  • Paranaque City, Calabarzon, Philippines beBeeCustomer Full time $70,000 - $100,000

    The Opportunity:We're seeking a high-achieving team leader to spearhead our Customer Experience (CX) team. This pivotal role is responsible for driving and developing a top-performing team, ensuring consistent delivery of exceptional service levels and customer satisfaction, and continually enhancing our phone support processes.Our organization has...


  • Lipa City, Calabarzon, Philippines beBeeFinancial Full time ₱3,000,000 - ₱6,000,000

    Embark on a rewarding career as a financial strategist, driving personal sales targets and shaping the financial futures of clients.Key Responsibilities:Manage diverse financial portfolios to maximize returns and growth potential.Design and deliver customized financial awareness programs for organizations and corporations.Enjoy unparalleled flexibility,...


  • Lipa City, Calabarzon, Philippines beBeeMortgage Full time ₱5,000 - ₱8,000

    Role SummaryA high-achieving Mortgage Support Specialist is required to provide exceptional administrative support to our team of mortgage professionals.The ideal candidate will have a strong background in mortgage processes, proficiency in industry-standard software, and excellent communication skills.This role involves supporting brokers throughout the...


  • Lipa City, Calabarzon, Philippines beBeeTransitionManager Full time ₱600,000 - ₱1,200,000

    Job Title: Transition ManagerWe are seeking a seasoned Transition Manager to join our organization. The ideal candidate will have expertise in overseeing the strategic execution of key initiatives and managing the portfolio of projects aligned with business priorities.Key Responsibilities:Portfolio Management: Develop and maintain dashboards and reports to...


  • Lipa City, Calabarzon, Philippines beBeeLeadership Full time $150,000 - $200,000

    Job Title: Technical Support LeaderAbout the RoleWe are seeking a highly motivated and customer-focused leader to manage a team of technical support engineers. As a Technical Support Manager, you will be responsible for leading a team of 10-12 Customer Support Engineers in providing high-quality technical support to our customers.Key Responsibilities:Manage...


  • Lipa City, Calabarzon, Philippines beBeeLeadership Full time ₱7,200,000 - ₱8,640,000

    Job OverviewA seasoned leader is sought to spearhead our customer support team. As Customer Service Team Lead, you will be responsible for driving performance excellence and fostering a positive work environment.


  • Lipa City, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱800,000 - ₱1,000,000

    Job Title:Key Account ManagerAbout the Role:This is a Customer Success role that involves ensuring our clients achieve their desired outcomes while using our services. The successful candidate will be responsible for leading new customer onboarding, proactively managing client relationships to ensure satisfaction and growth, and efficiently handling various...


  • Lipa City, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱600,000 - ₱800,000

    Job Title: Customer Success DirectorWe are seeking an experienced and proactive leader to drive customer satisfaction, loyalty, and operational excellence.About the Role:Own the end-to-end customer experience and define scalable strategies to support growth.Build, manage, and mentor a high-performing customer success team.Key Responsibilities:Leadership &...


  • Lipa City, Calabarzon, Philippines beBeeLeader Full time ₱800,000 - ₱1,000,000

    Job Title: Operational Team LeaderWe are looking for a skilled and motivated individual to join our team as an Operational Team Leader. As the first line of management, you will be responsible for leading and guiding your team to meet performance goals while providing exceptional customer service.About the RoleThis is a unique opportunity to take on a...


  • Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Customer Service Role OverviewWe are seeking skilled professionals to support a range of inbound and outbound customer service initiatives.This role involves handling incoming inquiries, proactively reaching out to existing customers, and promoting new products and services while delivering exceptional service.Key responsibilities include:Providing excellent...