Enterprise Account Success Manager

1 day ago

Iloilo City, Western Visayas, Philippines beBeeCustomerSuccess Full time $90,000 - $120,000
Job Title: Enterprise Account Success Manager

We are seeking an experienced professional to fill the role of Enterprise Account Success Manager. This position involves cultivating a broad understanding of our products, technology, and software, as well as maintaining regular communication with customers to keep ahead of their technology initiatives.

The successful candidate will have a proven track record of success in enterprise customer account success management, with experience selling Cloud Communications, SD-WAN, Security, Network and Internet Service, Managed Services and Software. They will be effective in interacting with customer leadership teams, including presenting to customers, leading QBRs/MBRs, and driving webinar sessions for customer training and sales conversations.

About Your Role:
  • Cultivate a deep understanding of our solutions, technology, and software to provide expert guidance to customers.
  • Maintain regular communication with customers to stay informed about their technology initiatives and identify opportunities for growth.
  • Develop strategic initiatives in collaboration with leadership to drive product cross-selling and customer retention.
  • Manage proprietary software tools to ensure metrics are achieved and customers are satisfied.
Requirements:
  • 4-year college degree or equivalent experience.
  • Quantifiable track record of success in enterprise customer account success management.
  • Experience selling Cloud Communications, SD-WAN, Security, Network and Internet Service, Managed Services and Software.
  • Effective communication and presentation skills.
  • Strong Excel, MS Office, and general computer software skills.
  • Positive attitude, calm demeanor, and persuasive personality.
  • Ability to meet deadlines and maintain composure under pressure.
Why Join Us?

We offer a dynamic work environment that celebrates innovation and bold ideas. Our team values exceptional individuals who can bring unique perspectives and expertise to help shape the future of business communication.

We provide opportunities for career growth, flexible time off, fun events, and employee referral bonuses to encourage the addition of great new people to our team.

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