Customer Service Representative

2 weeks ago


Bacolod City, Western Visayas, Philippines Neksjob Full time

Job Summary: We are seeking a highly skilled Customer Service Representative to join our Neksjob team in our Call Center. The ideal candidate will have excellent communication skills and be able to effectively respond to customer inquiries and resolve issues in a timely manner.


Key Responsibilities:



  • Respond to incoming customer calls and emails in a professional and courteous manner.
  • Resolve customer complaints and concerns in a fair and timely manner.
  • Provide product information and answer customer questions in a knowledgeable and enthusiastic manner.
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals.
  • Maintain accurate records of customer interactions and transactions.
  • Participate in ongoing training and development to improve customer service skills and knowledge of products.

Requirements:



  • Senior High School or High School Graduate.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and meet productivity standards.
  • Fully Vaccinated.
  • Not currently employed or enrolled.

Why Choose Neksjob?



  • Competitive Salary.
  • Exciting Performance Bonuses and Account-Specific Allowances.
  • Career Advancement Opportunities.
  • Promote Within the Company.
  • Comprehensive Healthcare Benefits.

We Offer:



  • A supportive and dynamic work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to work with a reputable and growing company.


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