Customer Service Professional

3 days ago


Pasig, National Capital Region, Philippines Neks Job Philippines Full time

About the Job:

We are seeking a highly skilled Travel Associate to join our team. As a key member of our operations team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Key Responsibilities:

  • Answering incoming calls from customers
  • Resolving customer inquiries and requests
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident, and knowledgeable manner

Requirements:

  • At least 1 to 3 years of experience in a user-facing or back-of-house airline industry or travel agency role
  • In-depth experience with Sabre/Amadeus GDS
  • Excellent communication skills
  • SHS (K12) or HS grad (old curriculum), undergraduate, college graduates welcome to apply

What We Offer:

  • Competitive Salary
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits


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